Frequently Asked Questions
Everything you need to know about your Adornmonde experience.
What materials are used in your jewelry?
Our pieces are primarily crafted from 14kt gold, 925 sterling silver, and high-quality brass. Many items feature 14kt gold plating, rhodium, and cubic zirconia crystals for a premium finish and lasting durability.
How should I care for my Adornmonde pieces?
To maintain the luster of your jewelry, avoid contact with perfumes, lotions, and water. Store your pieces in their original pouch or a dry, cool place and clean them gently with a soft, lint-free cloth.
What is your return policy?
We offer a 14-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale and cannot be returned.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to local customs duties.
How long will it take to receive my order?
Standard domestic orders typically process within 1-2 business days and arrive within 3-5 business days. International shipping generally takes 7-14 business days depending on the destination.
Are your products nickel-free?
Yes, all of our jewelry is designed to be nickel-free and lead-free, making our pieces suitable for those with sensitive skin or common metal allergies.