Returns & Exchanges
We want you to love your jewelry, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all security tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the jewelry in its original Adornmonde pouch and box, ensuring the security tag is intact and the item is securely padded.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing